Accessibility Statement

This accessibility statement applies to this website.

COMPLIANCE STATUS.

This website is partially compliant with RD 1112/2018 due to the exceptions and non-compliance of the aspects indicated in the following point.

NON-ACCESSIBLE CONTENT

The content below is not accessible due to the following:

• Lack of conformity with RD 1112/2018.

There could be some aspects of contrast that do not meet the required minimums, 3:1, with respect to the adjacent colors of the background of the web section in question. [9.1.4.11 Non-textual contrast]

There could be some labels or instructions not labeled correctly [9.3.3.2 Labels or instructions].

There could be status messages that do not meet the minimum requirements [9.4.1.3 Status Messages].

There could be error hints that do not meet the minimum requirements [9.3.3.3.3 Error hints (conditional)] [9.3.3.3.3.3 Error hints (conditional)].

There could be failures in the sequential navigation through the web page affecting its meaning or operation [9.2.4.3 Order of focus].

It is not possible to prevent people interacting via voice input from accidentally activating interaction elements [requirement 9.2.1.4 – Character key shortcuts].

• There may be occasional editing failures on some web pages.

Disproportionate load

Not applicable.

PREPARATION OF THE FOLLOWING ACCESSIBILITY STATEMENT

This statement was prepared on April 18, 2023.

The method used to prepare the statement was a self-assessment carried out by the company itself.

COMMENTS AND CONTACT DETAILS

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:

• Report any possible non-compliance by this website.
• Transmit other difficulties in accessing the content
• Formulate any other query or suggestion for improvement related to the accessibility of the website.

Through the contact email campers@vilasenvento.com

You can submit:

• Complaint regarding compliance with the requirements of RD 1112/2018 or.
• Request for Accessible Information related to

Contents that are excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.

Contents that are exempt from compliance with the accessibility requirements for imposing a disproportionate burden.

In the Request for accessible information, the facts, reasons and request must be clearly specified in order to establish that it is a reasonable and legitimate request.

Complaints and claims regarding accessible information shall be made through the above email.

APPLICATION PROCEDURE

If once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision adopted, or the response does not meet the requirements set forth in article 12.5, the person concerned may initiate a complaint. A complaint may also be initiated in the event that the period of twenty working days has elapsed without a response.